Status & Roadmap — SalesOps Trust Center

Current status

SalesOps is currently operating normally. A machine-monitored, publicly-accessible status page is on the roadmap; until then, service-affecting incidents are communicated by email to workspace administrators and, where relevant, through in-app notices.

We deliberately do not publish uptime percentages here. We would rather publish verifiable, monitored numbers than approximate them. See Reliability for the underlying architecture.

Recent incidents

No customer-impacting incidents recorded in the current reporting window.

Trust roadmap

Independent status page with real-time uptime
Planned
Publicly-reachable status endpoint with historical incident log.
SOC 2 Type 1 readiness assessment
Planned
Gap analysis and initial control documentation.
Enterprise SSO (SAML)
Planned
Identity federation for customers on paid plans that require it.
User-configurable MFA
Planned
Time-based one-time password (TOTP) MFA for SalesOps sign-in.
Formal secure-SDLC documentation
In Development
Written policy set covering code review, dependency management, incident response, and access control.
Static application security testing
In Development
Automated SAST scanning integrated into CI.
Backup restoration testing
In Development
Documented, regularly-scheduled restoration exercises.
Independent accessibility audit (VPAT / ACR)
Planned
Third-party WCAG 2.1 AA conformance report.

Information provided in the SalesOps Trust Center is for general informational purposes and does not constitute legal advice. Contractual commitments applicable to a particular customer are governed by that customer's executed agreement with SalesOps. SalesOps is a sole proprietorship based in Sudbury, Ontario, Canada.