Trust Center
Trust is built into SalesOps.
Explore how SalesOps approaches security, privacy, responsible AI, data governance, reliability, and compliance for modern sales organizations.
A note on maturity. SalesOps is continuously developing its security and compliance program. This Trust Center distinguishes between controls currently implemented, capabilities available by agreement, and items on our security roadmap.
Pillars
Six areas of continuous investment.
Each pillar is honest about where SalesOps is today and what is on the roadmap. Detailed pages for each pillar are being published on a rolling basis.
Security
Layered controls across authentication, application code, dependencies, and infrastructure providers.
Learn morePrivacy
Accountable handling of personal information under Canadian and international privacy principles.
Learn moreResponsible AI
AI features assist human users. Outputs are drafts and recommendations, not autonomous decisions.
Learn moreReliability
Managed cloud infrastructure, monitored deployments, and a maturing continuity program.
Learn moreData Governance
Clear roles, retention limits, subprocessor transparency, and workspace-controlled deletion.
Learn moreAccessibility
Targeting WCAG 2.1 Level AA across the SalesOps web experience.
Learn moreWhere SalesOps stands today
A restrained, factual summary.
We list controls and practices we can substantiate today. Items on the roadmap are shown explicitly on their detailed pages.
- Primary infrastructure region: Germany.
- Standard backup retention: approximately one month.
- Customer account information may be retained for up to one year after termination, subject to the applicable agreement and legal obligations.
- Workspace export is supported.
- Workspace administrators can request permanent deletion.
- Records designated for permanent deletion are intended to be removed from active systems as promptly as reasonably possible; deletion from active production systems and expiration from backups may occur on different schedules.
- AI-assisted features provide recommendations and drafts rather than autonomous final decisions.
- Visit geolocation is captured only when a user intentionally submits a visit; SalesOps does not continuously track employee location.
- Customer-uploaded files, photos, and business-card information may be stored.
- Users must not upload highly sensitive or unlawfully obtained information.
Talk to SalesOps
Dedicated departmental addresses may be introduced as the SalesOps compliance program develops. For now, every request routes through a single, monitored inbox.
- General & procurement
- info@salesops.ca
- Privacy inquiries
- info@salesops.ca
- Security reports
- info@salesops.ca
- Accessibility feedback
- info@salesops.ca
Trusted infrastructure
Built on established platforms.
- Supabase
- OpenAI
- Stripe
- Paddle
- Resend
- Mapbox
- Cloudflare
- Lovable
- GitHub
- n8n
Third-party names are trademarks of their respective owners. Their inclusion identifies technologies or services used by SalesOps and does not imply sponsorship, certification, or endorsement.
Status legend
Information provided in the SalesOps Trust Center is for general informational purposes and does not constitute legal advice. Contractual commitments applicable to a particular customer are governed by that customer's executed agreement with SalesOps.